E-Memory Software - System Requirements

System Requirements

Operating system	Microsoft Windows XP Service Pack 3 Microsoft Windows Vista Microsoft Windows Seven Microsoft Windows 8.xx
Other software requirements	Microsoft Internet Explorer 7.0 or above Microsoft .NET Framework 2.0 or above Adobe Reader X or above
System	CPU: 32 or 64 bit Intel Family Processor Hard disk: 10 MB base installation + space for user data RAM Memory: as requested from the operating system Video Resolution : 1024x768, 65k color minimum
To connet E-Memory	There are two ways, depending on the E-Memory version: USB port 1.0 (or above) SD Card Reader

Installation

To install Euronda Software/Device Manager, please read the following information:

First Installation
1	Insert CD: the Autorun will Start.	The Setup program checks the version of the system components. If some components are old, the program installs the new components and prompts the user to restart. NOTE: if the Autorun in disabled, please explore the CD and Double-click over the icon SETUP.EXE icon in the Setup folder.
2	Microsoft components	The application requires the following Microsoft components and the Setup program, checks the presence of this components and installs them if required. Microsoft .NET Framework 2.0 NOTE: The Microsoft .NET Framework 2.0 is the version installed with Windows XP Microsoft Access Database Engine 2010
3		After thye installation of Microsoft .NET Framework 2.0 (if needed), please rerun Setup Program manually.

Upgrade
	Euronda Software/Device Manager will upgrade automatically previous versions preserving customer data. Before the Databases's upgrade Euronda Software/Device Manager makes a security copy (backup) of the Database in the working folder. The database file (MEM_DB.MDB) will be copied as MEM_DB_<old version>.BCK. For example, if the old version is 1.03.00, the file will be MEM_DB_10300.BCK. For the compatibility with the machine firmware version, check our website www.euronda.com
Uninstallation
	From the Start menu--> E-memory group, select the Uninstall E-memory icon.	The uninstallation program asks if You want to uninstall all the components. Answer: Yes. NOTE: the uninstall program doesn't uninstall Microsoft .NET Framework 2.0.

Note

The installation/uninstallation and upgrade can be done as normal User.
In Windows Vista/Seven there are normally no problems with the setup of the User Account Control (UAC).
In some cases however may be that the program must be launched under administrator privileges. This is due mainly to particular settings in folder permissions for the logged user (Windows Domain permission or specific Local computer permissions), for example the user has not "Installation permission".

You can do the following steps (if first is not enough, do the second one):

Run as Administrator. The first way is to go to the installatione disk, enter Setup folder, select Setup.Exe file, right-click and select Run as administrator
Log on as Administrator. If the preceeeding methods fails, it is necessary to logon as Administrator (local or Domain Administrator), make the Installation or upgrade it and after this, logon as the operating user.

Multilingual user interface

Euronda Software/Device Manager uses a multilingual user interface.
At first run, the program asks the language choice, but the user can change the program language every time he want.
All the messages, texts and data handled by the program are represented with the international character set of the scheduled languages.
The customer data (for example the data to customize the reports) supports the international character set too.
Only exception are customer folder and file names that must be represented with latin characters (you can use numeric characters).
This happens in 3 contexts:

Parameter User logo for the reports customization, if required
Parameter Certificate generation folder for automatic exportation, if required
Certificate generation folder for manual exportation, if required

HELP

See the Help section of Euronda Software/Device Manager available after running for further information.

FAQ

Symptom	Cause / Solution
Euronda Software/Device Manager don’t detect E-memory device on the "Link" page. "My computer" shows two devices with the same letter assignment, for example F o G.	Solution It is necessary to force the drive letter assignment to a specific drive letter, for example X: Control Panel-->(Performance and Maintenance)-->Administrative tools-->Computer management Disk management Select the USB E-Memory device, Mouse right button-->Change Drive Letter and Paths Change Assign the new drive letter, for example X: At the next plug-in, the system will assign the new letter correctly.
When I select a Report and I press the "eMail button", the program prepares the report files, but does not appear the email program to send the messagge	There are several causes: the absence of an email program like MS Outlook Espress, Eudora,... No email accounts are configured The email interface in not properly installed or there is no a default email program Solution Install an email program, configure an account to send the emails and run the email program once.